Return Policy

Return Policy

At ActiveEdge, your satisfaction is our priority. If you are not completely happy with your order, we're here to help.

Returns

You have 7 days from the date of successful delivery to request a return. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Wrong or Damaged Items

If you received the wrong item or your order arrived damaged, please contact us within 7 days of delivery and we will arrange a replacement or full refund at no cost to you.

How to Request a Return

To initiate a return, please email us at kiselemela@gmail.com with your order number and reason for return. Our team will guide you through the next steps.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within a reasonable timeframe to your original payment method.